How E-commerce Growth Could Mean More Jobs

Traditional Shopping

The decline in sales of high street and brick and mortar shops has been well documented over recent months. The Corona virus has resulted in many well known shops closing their doors and entering administration. Imposed government restrictions have lead many businesses to shut up shop. Some of the businesses going into administration include Cath Kidston, Debenhams, Oasis and Warehouse to name a few.


While traditional shopping as we know it has come to a halt, statistics gathered from online retailers show e-commerce sales have seen a 168% increase in May compared to the same period last year. This has been driven by rising online sales of electronic items, DIY supplies, home furnishings and sportswear, according to an analysis of hundreds of millions of transactions. The growth in online sales also extends wider to include essential items such as groceries, with established supermarket Sainsury’s reporting significant growth largely due to the success of its online grocery sales.

Shopping Habits

The furlough scheme introduced by the government has meant much of the population is still receiving eighty percent of their usual salary. And with traditional high street shops closed, it would appear that the public have turned to online shopping in order to fulfil their shopping needs.

It would appear that the UK lockdown has changed the habits of how consumers shop, with transactions shifting online just as our work and social lives have. In the past, shoppers may have preferred brick-and-mortar stores to buy items such as electronics, furniture or clothes. Fast deliveries and extended returns policies have also help further encourage shoppers to move online.

Effects on Employment

For now, much of the UK population is still furloughed, however it is expected that many of these employees, specifically those in traditional retail jobs are in danger of being made redundant or not being asked to return to work when the scheme ends.

It is not all bad news for employment in the UK however. The surge in online sales and increased demand has resulted in a wide range of businesses refocusing their staffing and recruitment drives. While face to face retail assistant roles are in decline, businesses are now recruiting for more roles for online.

The grow e-commerce extends across a wide range of roles including:

New warehouses and fulfilment centres are being built across the UK whereby products are stored and distributed from.

Warehouses Staff

New fulfilment centres and warehouses need a wide range of staff in order to operate. Amazon’s new fulfilment centre based in Rugby has created 400 new jobs alone.

Delivery & Logistics

All the orders placed online have to be shipped. This has significantly increased the demand for drivers.

Online Sales Assistants

The “How can I help” box that pops up on many websites is often maned 24/7 by an online sales assistant offering advice and answering any questions online shoppers may have.

Website Designers/Developers
In the same way traditional shops are built and their layout designed for the best possible shopping experience. Teams of online developers and designers are often employed by online retailers.

Office Staff and Maintenance

The offices from which all the websites operate require cleaners, canteens staff and maintenance staff to ensure they all run.

The future of retail is uncertain, and it remains to be seen whether shoppers will return to the high street or continue to favour the online shopping experience. However the surge in jobs created by the internet economy can only be a good thing for jobseekers in the future.

If you are a business looking for longterm or temporary staff, Enigma Employment are one of the few recruitment agencies who can offer a wide range of skilled staff for both long term and flexible roles. Call us today for more information.

working from home
Are Employees Happier And More Productive Working From Home?

Since the out break of the Coronavirus and the subsequent lockdown that followed, many businesses and their employees have had to adapt. Where possible this has come in the form of working from home. Video calling platforms such as FaceTime and Zoom as well as more traditional forms of modern communication such as email has allowed many companies to make a fairly smooth transition.

While other businesses that rely on more traditional face to face or location based work are not afforded this luxury, more technology and online based businesses such as social media giants Twitter and Facebook have adapted so well that they are now allowing employees to work from home “forever”.

Not only has working from home been deemed as success by many employers, a recent survey by CNBC and SurveyMonkey has revealed that many employees are happier working from home and would prefer to stay that way once the pandemic is over.

So why are people happier working from home?

In recent years remote working and working from home have become more and more popular. Laptops and a good internet connection have given people the opportunity to work from almost anywhere.

The reduced need to travel to the office whether a ten minute drive or an hour long train journey has meant people have more time to themselves. This in turn can allow for a more healthy lifestyle or return providing people with more time to exercise, prepare food or social with their family, all of which they would not ordinarily enjoy in pre lockdown circumstances.

Fewer distractions that would otherwise be experienced in an office environment have in some cases made employees more productive. As previously mentioned modern communication platforms have also allowed all levels of staff to carry out meetings and dialogue uninterrupted.

If the trend is adopted permanently, working from home could prove cost effective for both employers and employees with reduced travel/commuting costs, no rent for business offices, and no maintenance charges.

companies in the UK still hiring
Industries That Are Still Hiring

While many businesses and industries throughout the UK and in many cases the world have been forced to furlough staff due the Coronavirus outbreak, it may come as a surprise to find that there are also businesses who are expanding during these times.

Often based on the needs of the public and associated increases in demand, certain industries such as food production, medical and care are all looking to fill newly created roles.

While other businesses have been able to adapt and in some cases thrive, new jobs have also been created not just in the health and food sector, but internet companies such as Virgin Media are also recruiting in order to continue to provide a high level of service to their customers who have increased their online demand when working from home.

Businesses and Industries who are Recruiting

Care Homes

Hundreds of care homes throughout the UK are currently recruiting. Roles at the homes include a wide range of professions including care workers, cleaners, nurses, chefs and assistants. These are rewarding roles helping to look after some of the most vulnerable people in society.

Pharmacies & Chemists

Numerous pharmacy chains are looking to recruit for temporary and permanent roles over the coming days and weeks. Vacancies include dispensers, pharmacists, delivery drivers and warehouse staff.

Super Markets

Many of the big supermarketers including Tesco, Sainsbury’s and Aldi are currently recruiting in order to help keep up with increased demand. Jobs on offer range from warehouse work to delivery drivers and checkout staff. With many people looking to order their shopping online, many supermarkets have had to quickly adapt to the publics buying needs and habits.


Virgin Media is creating 500 new UK contact centre jobs to help keep customers connected during the coronavirus pandemic. New roles are being created at locations across the country on both a permanent and fixed-term basis. With added demand on the internet many online providers are looking to ensure their services is running smoothly.

Farming & Agriculture

Farms and agricultural businesses across the country are urgently looking for fruit and vegetable pickers, as there is a shortage of seasonal labour. The work is typically done by migrants coming in for short-term work, but a combination of Brexit and the Coronavirus crisis has meant fewer people are entering the UK.

The farming industry is hoping to emulate the success of the call for people to help the NHS, which has elicited more than 600,000 volunteers. It’s thought around 90,000 farm workers could be needed.

Logistics & Transport

The current lockdown imposed by the government and restriction on non essentials shops has lead the public to depend on online websites for non essential goods. This in turn has increased the need for drivers, warehouse workers and logistics experts.

If you are a business looking to recruit at this time, Enigma Employment can help. We are currently operating as usual and have a wide range of skilled and reliable candidates waiting to fill both temporary and permanent roles.

Home Workstations

Over the past few weeks and perhaps for the foreseeable future many of us will be working from home in order to maintain some sort of normality.

For the majority of us, our workstations will most likely be a dining/coffee table, kitchen work top or perhaps (if you’re lucky a desk). However there are some people more accustomed to working from home who have taken the home office one step further.

With this in mind we thought we’d take a look at some of the most unique, inspirational and adaptable home offices out there, covering a range of budgets…

The Garden Cabin

Why not go all out (one of the most expensive options available). The Garden cabin provides a large area to do as you please. A standalone building that can be customised to create the prefect work station. Order online at

Standing Desk

If you are tired of sitting down all day and want a simple solution, this adjustable stand up desk is perfect. Ideal for most surfaces, the desk offers various different hight options and comes with a separate stand for your keyboard.


The Scandinavian homeware store offers a wide range of desks, chairs, tables and other furniture perfect for creating a home office or workstation. With a variety of desks to suit almost any budget, style or size, you’ll find it hard not to find something that suits your needs. Thanks to their home delivery service there’s also no need to leave the house.

The Pulldown Desk

If you are short on space, the pull down desk is the perfect solution. Compact, stylish and easy to put together, the pulldown desk can be easily hidden when not in use.

The Car

With so many family members all at home at once, space may have become a premium. With this in mind some people have turned to their car as a workspace. Offering a comfortable seat, relative silence, and now even a temporary desk for an ipad or small laptop, the car could be seen as the perfect temporary home office solution.

COVID-19 Statement
COVID-19 Statement

To our valued clients,

I wanted keep you updated with the situation at Enigma Employment Ltd.

Following Government advice we remain open for business as usual, however operating from home. We will continue to provide our full service to customers who are looking for recruitment and employment solutions.

We are uniquely positioned to offer rapid permanent and temporary staff to businesses who may be adapting to current circumstances.

We have heavily invested in our communications, IT systems and customer service teams to support our clients, and ensure customer service levels continue to remain high.

I am very aware that many businesses will be challenged by this fast-moving situation. Please keep us informed of your plans, and any areas where we can assist.

Thank you

Alison Gamble


Top Tips For Working From Home

Given the current circumstances the UK population face, many employees have been advised to work from home where possible. And if you are use to a loud busy office, this will come as a stark contrast to your daily routine. While you should remain positive that your profession allows the possibility to work from home, the thought of isolation and a lack of interaction may sound daunting.

With this in mind we have put together a list to help those who will be working from home in the coming weeks or months.

First Thing

Working from a spare room, living room (or home office of your lucky enough to have one) means there’s no commute. This otherwise occupied time could be used for exercise, perhaps a light jog around your local area or some sit ups at home (depending on your circumstances). Long term exercise has proven to help boost your immune systems and is a great way to start your day.

Dress for the Office

It can be easy to fall into the bad habit of wearing your jogging bottoms or underwear whilst sitting at your desk immediately after rolling out of bed. Why not put on your usual office attire and dress like you’re leaving the house. Although this may not sound like it will effect your work, it will help provide a clear distinction between work and leisure.

Regular Hours

While working from home you can easily loose track of time. Try your best to maintain regular working hours and ensure you don’t find yourself working more or less than you usually would.


Most home based workers will be spending their day on a laptop or computer. Try and take regular breaks from the screen. Once again these breaks provide great opportunity to exercise and get your blood pumping.


Fortunately thanks to email, phone, FaceTime, and numerous other platforms we can easily communicate will colleagues, employers, clients and friends. Try not to isolate yourself but instead stay in touch with others. You’ll most likely find many others in the same boat who will be more than happy to chat.

Take Advantage

This doesn’t mean working less than usual, but instead make use of the time you’d usually spend commuting, waiting for a printer, going to collect your lunch. Working from home has its advantages and can enable you to spend more time on your hobbies.


Working from home can provide numerous distractions. Create comfortable space with no intrusions that will allow you to focus on your work.

Stay Positive

For the more sociable of us, working from home may sound like a struggle. However remember the advantages that come with it. You’ll save both time and money on travel. You may find you are more productive. You have the opportunity to spend more time with friends and family.

video call interview
Video Interviews

Many businesses have been utilising video calls for many years. The ability to carry out face to face conference calls with partner offices, clients and  customers have made video platforms such as Skype an integral communication tool for many companies. Whether staff are video calling with with stakeholders in neighbouring cities or colleagues on the other side of the world, video calling has no doubt saved many businesses and individuals substantial time and money. With many businesses looking to become carbon neutral, video calls are the perfect solution to traditional meetings that would otherwise require polluting car or air travel.

Video Calls in the Employment Industry

Although many may argue that there is no substitute for a real face to face interview/meeting, video calls are without doubt the next best thing. Far more personal than a traditional telephone call, video calling could provide significant opportunities in the employment and recruitment process.

Traditional face to face interviews may never be replaced, however the the early stages of a business’s recruitment process or a candidate application may be significantly sped up.

Video calling platforms such as Skype would allow candidates to shine and portray their personality whilst allowing recruiters and  interviewers to better engage with candidates far greater than standard telephone calls provide. The option to include multiple interviewers on the video call without the awkwardness of talking over one another when on a telephone call also provides a smoother means of communication.

This relatively under-utilised communication platform within the recruitment industry could prove mutually beneficial from both an employer and candidates perspective.

As previously mentioned there is no substitute for a final interview at the later stages of the recruitment process, however many recruitment agencies may choose start including a technology-led early stage video call when initially screening candidates could prove a time saving strategy.

Jobs For Harry and Megan

After deciding to go it alone, it would be fair to assume that the recently married couple are now in the job market. Both Harry and Megan have long CV’s thanks to their respective roles in the military and the acting industry.

It is unclear as to whether the couple will still receive an income from the the Royal family whether it be officially from Her Majesty or from Prince Charles’ Trust. Nevertheless, Prince Harry has pledged to dedicate his life “to supporting the causes, charities and military communities” which are important to him.

But there has been a lot of speculation as to where Harry and Megans careers will lead to next. With this in mind we have put together a list of realistic and not so realistic job opportunities for the pair:

Instagram Influencers

Having recently attempted to trademark the name Sussex Royal it would suggest the pair intend to release their own brand. This may come in the form of hoodies, baseball caps, designer homeware and a variety of other merchandise. And of course all of these goods will need to be marketed. With over 11 million followers on Instagram alone it’s likely Harry and Megan will be spending a lot of time on social media. With the likes of Kylie Jenner earning over $1 million per post from sponsored collaborations, the newly independent couple may also succumb to promoting all sorts of other products and brands.


Having originally found fame via her acting career, it would make sense for Megan to re-enter the film and TV industry should the pair fall on hard times. Staring in series such as Suits and CSI Miami, it is unlikely that Megan will be short of offers.

Polar Bear Police

Harry’s new Canadian home combined with his experience in the army would make him a prime candidate for a role in the Polar Bear Police. Northern Canada is overrun with the bears every November. The polar bear police are responsible for patrolling towns to ensure that the hungry bears are kept out. Harrys previous experience with a rifle may come in handy as the police carry scare pistols that shoot sparks and screamers to deter the bears.

Warden of the Swans

Should the couple decide to live in the UK and Harry wish to still keep some ties with the Queen, then the role of the Warden would be ideal. The capital’s swan keeper, alongside the marker of swans, are part of the Royal Household and are responsible for conducting the annual census of swans that are owned and protected by the Queen.


Ever wondered who decides what films go in what categories? Netflix have a 30 strong team who are expected to watch films and TV shows before they are released. Each show is then tagged and categories. Harry and Megan would no longer have to worry about the intrusive media as they would be wrapped up inside watching Netflix.

Should the couple decide to look for a more regular style job, then we have a wide range of roles to fill.

coventry businesses
Coventry Businesses Looking To Expand This Year

Many would consider the past few years a challenging time for the automotive industry and other manufacturing businesses in Coventry and Warwickshire. However for many businesses the uncertainty of Brexit and preparations to leave the EU have not hindered their plans to create new jobs. Looking at some of the Coventry and Warwickshire’s biggest employers, we consider the job opportunities that might be available in 2020.


Jaguar Land Rover had a tough 2019, announcing it was cutting 4,500 jobs and revealing heavy losses for the financial year. However, since then the company has launched the new Land Rover Defender, it has opened a huge new facility at Gaydon and announced a partnership with BMW.

The Coventry car maker will continue to invest in the future and as such will still be recruiting for a variety of roles. Jaguar Land Rover has more than 120 roles available in Coventry and Gaydon.

Like the majority of UK based car manufacturers, Aston Martin is focusing much of its efforts on developing electric cars and reducing emissions. Its new factory in St Athan, South Wales is at the heart of its electric vehicle plans, with the recently unveiled DBX SUV set to be the first model. The prestigious automotive manufacturer is also currently hiring for a range of roles in Coventry.


Moving away from the automotive industry, Amazon has two huge facilities in Coventry and Warwickshire, employing thousands of operatives and warehouse staff. With both facilities still relatively new, Amazon are still recruiting for numerous roles.


Both the University of Warwick and Coventry University are benefitting from growing student numbers. The Universities growing reputation has helped attract students from across the UK and overseas. This influx of students has lead to the creation of many jobs across a variety of roles ranging from construction to translation and administration.


With its UK headquarters and a major distribution centre in Atherstone, as well as several stores across Coventry and Warwickshire Aldi is becoming one of Coventry’s biggest employers. With more and more stores popping up, expect to see more jobs created throughout the year.

Here at Enigma Employment we also have some fantastic opportunities available. Our vacancies page is updated on a daily basis with new roles across a wide range of industries.

interview questions
Interview Questions To Ask Candidates

Within the employment and recruitment industry there is a lot of information and advice focused around candidates and employees attending an interview. However the task of interviewing can at times be just as difficult. Depending on your interview process it can be hard to assess candidates in the short amount of time an interview provides.

Not only do interviewers and recruiters need to take into consideration the candidates experiences, knowledge and qualifications, but also their personality and ability to integrate themselves within an existing team.

Regardless of the job role, a new employee is likely to be become an integral part of your business that may intentionally or not have an effect on day to day aspects such as morale, productivity, culture and how your business is perceived by outsiders and clients.

With this in mind, Enigma Employment have put together some advice for those businesses who are looking to recruit and expand their team.


Before a candidate has even walked into your interview room their CV should start to provide an insight into who they are and the effort made when applying for the role. Have they tailored their CV to match your job description? Or is their CV missing key skills and experience highlighted within your advert? A tailored CV already begins to show the candidate has initiative and is observant. Did they include a cover letter with their CV and did it highlight any skills that you feel would add value to your business? Small details such as a tailored CV and cover letter are also a good indication of how much the candidate is interested in the role.


Although perhaps an obvious questions that we have all come across in an interview “What are your greatest weaknesses? Once the candidate has given their response, few interviewers go on to ask the candidate what steps they have taken or how they are improving on their weakness. This could come in many forms such as working towards a qualification, gaining more experience or learning a new skill.

Current Employer

Is the candidate leaving their existing employment for valid reasons? Do they have aspirations and hopes for their future that their current employer could not facilitate?
Candidates can often focus on negative aspects of their previous employer when highlighting reasons they are looking to leave. While some of their points may be true, listen carefully about any disputes they’ve had. A candidate’s ability to show respect for their previous employer and workplace demonstrates their civility and professionalism, which are two essential attributes in any role.


What are the candidates interests outside of work? This may not offer up any business relevant experience, however it will provide an insight into what type of person they are and how they choose to spend their time. Ask about hobbies, interests and what they are proud of outside of work.

Other Staff

If you are the hiring manager or run the business you will ultimately have the final say. However when hiring new candidates, it is important to consider your existing staff. Showing that you appreciate their opinion will also make them feel valued and maintain morale.

Having existing staff attend the interview or meet the candidate may also help highlight a candidate’s skills, responses and interactions that you may have over looked.

Social Media

Almost everyone has a social media account, whether it be Facebook, Instagram or one of the many other platforms. Once the interview has come to an end, it maybe worth having a look at the candidate’s social media accounts for some additional insight. If they said their interests include hiking and wildlife photography, but all of their photographs are of party hotspots on Ibiza, then something doesn’t add up. Remember if you can see their social media activity, then so can everyone else.


Although you should take into consideration nerves may effect a candidate, an interview is a great opportunity to gain insight into someones personality. How well do they cope under pressure, did they shake your hand and are they polite and approachable? Although small things, if successful the candidate will be representing your business in the future and how it’s perceived.

Second Interview

Hopefully the above points will help you get an insights into the type of person you are hiring and how to find out a bit more about your candidates. Ultimately if you are not sure, a second interview could provide that opportunity. After meeting you the first time a candidate might become more relaxed and allow you to get a better feel for how they would fit in your business.

The hiring process can often be a long drawn out process. Posting job adverts, filtering through CVs and inviting candidates to interviews. If you are looking to grow your team and would like some help in order to make the process easier, faster and smoother, Enigma Employment provide comprehensive recruitment solutions that have helped many businesses throughout Coventry and the West Midlands expend their team.